Intelligence layer · Contractor quality
Who installs correctly. Who causes warranty risk.
Manufacturers see only what their distributor channel reports. Fix9 reconciles install confidence, commissioning compliance, callback frequency, warranty claim attribution, and replacement retention into a single contractor intelligence layer — graded by region.
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Top performers
Install quality leaders
Install score ≥ 90 · commissioning compliance > 90%
Risk cluster
Callback & warranty concentration
Install score < 85 or callback rate > 4.5%
No contractors currently in the risk band.
Regional intelligence
Install quality, callback density, warranty concentration
Contractor ranking
The contractor intelligence layer
Sort by any signal. Each row reconciles install volume, commissioning, callbacks, warranty, and replacement retention into a single lifecycle continuity score.
| Contractor | Region |
|---|
Source: Fix9 lifecycle reconciliation · install + commissioning + service events · attribution confidence > 0.78