Manufacturer deck · v0.1
Nine slides on why post-install visibility is the next defensible data layer in the HVAC industry — and why it has to be built bottom-up from contractor workflows.
Once equipment ships from a distributor, it crosses an information boundary. Manufacturers know what was sold. They don't know where it landed, who installed it, or whether it was commissioned correctly.
Less than one in five residential installs is registered. The asset reappears only when a claim is filed — and by then the data is too late to act on.
Charge tests, static pressure, refrigerant subcool, startup checklists — captured on paper, lost on tablets, never structured. The most predictive performance signals never reach the manufacturer.
Install quality drives 60% of early-life failure variance. Without a contractor-linked install ledger, callback patterns can't be attributed and field corrective programs can't be targeted.
Sell-in is a quarter behind sell-through. Sell-through is a quarter behind install. Install is a year behind replacement signal. Forecast inputs decay before they ship.
FIX9 is not another portal manufacturers must convince contractors to adopt. It is already the system contractors run their business on — every workflow event becomes a lifecycle event.
Each install, commissioning bundle, and service event strengthens the installed asset graph. The longer FIX9 runs, the more predictive every downstream signal becomes.
Dashboards. Scheduled reports. CSV exports. APIs. Future MCP tools. Manufacturers pull the intelligence into the systems they already run. No portal lock-in. No workflow change.
FIX9 Supply does not compete with manufacturer programs, distributor catalogs, or warranty providers. It connects them — by being the only system anchored on the installed asset, not the SKU.
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